Around The Clock Support, Always There When You Need Us
Rest easy knowing that expert help is available any time, day or night. Our annual or monthly contracts provide the flexibility and security you need to keep your facility operational and efficient.
Our plan gives your operations advanced engineering group support for all control related needs:
- Down machine needing immediate emergency support.
- Less urgent support for operations to continue and improve efficiencies
How We Support
REMOTE SUPPORT: SAVING YOU TIME AND MONEY
Our remote access support isn’t just convenient—it’s cost-effective. On average, customers save $10,000 per issue resolved remotely, thanks to our quick and effective troubleshooting that gets you back up and running without the wait or expense of on-site visits.
NATIONWIDE DISPATCH: WE’RE
EVERYWHERE YOU ARE
EVERYWHERE YOU ARE
No matter where you are in the nation, our dispatch service ensures that Think-PLC’s experts are ready to address any control-related issue with speed and expertise, protecting your operations from unexpected downtime.
Features
Support Infrastructure: Expect a quick response from our service management team and app that keeps you informed and in control.
On-Premise Data Monitoring: Leveraging ‘Flexy’, our advanced IIoT data gateway, and ‘Talk2M’, the first secure industrial cloud, we enable real-time connection and data collection from your machines, no matter their location.
Cloud Based Interface: Our innovative interface offers real-time diagnostics and data trends analysis, giving you the insights needed to make informed decisions about your operations.
“And really, you guys provide this level of being able to think outside of the box a little bit with the design and that was really captured with the catch robot that you guys did for our catch facility. And really, from there it made us think internally, why wouldn’t we use Think-PLC a little bit more.”
“But for the most part, if it’s a random project out there I’m calling Bobby… I know that if Bobby works on the project, it’s going to be done and it will be done right.”
About Our Controls Expertise
CNC
Control Panels
SINUMERIK
Run myRobot
ASRS
PLCs
SCADA
Conveyance
UL508a
NFPA 79
CE
Siemens Solution Partner: Factory Automation
Siemens Solution Partner: Drives & Motion
Siemens Solution Partner: Machine Tool Systems
Rockwell Integrator
Ignition Certified
Siemens
Allen Bradley/Rockwell
Rittal
Schneider Electric
