SERVICE & SUPPORT - WHEN EVERY SECOND COUNTS
We Offer 24/7/365 Expert Automation Support
Around The Clock Support, Always There When You Need Us
From emergency downtime to remote diagnostics and onsite commissioning, THINK-PLC is your partner in keeping production running. Our service engineers specialize in Siemens and Allen-Bradley platforms and bring real-world experience to every call.
Our plan gives your operations advanced engineering group support for all control related needs:
- Down machine needing immediate emergency support.
- Less urgent support for operations to continue and improve efficiencies
How We Support
REMOTE AND ONSITE SUPPORT: SAVING YOU TIME AND MONEY
Our service team provides both remote and onsite assistance for industrial control systems. Using secure VPN connections and diagnostic tools, we can often troubleshoot, patch, or optimize your system without delay.
NATIONWIDE DISPATCH: WE’RE EVERYWHERE YOU ARE
No matter where you are in the nation, our dispatch service ensures that Think-PLC’s experts are ready to address any control-related issue with speed and expertise, protecting your operations from unexpected downtime.
Capabilities
- Remote troubleshooting via secure eWON VPN
- Control panel retrofits and onsite commissioning
- Siemens TIA Portal and Allen-Bradley Studio 5000 support
- Drive tuning, motion setup, and network diagnostics
What our customers say
We can’t say enough good things about Think PLC! We had an issue with our main cable system, and they came out the same day to help us troubleshoot it. They had multiple technicians working to figure out what was going on, and they truly went above and beyond to get us back up and running.
Everyone we worked with was friendly, knowledgeable, and genuinely committed to finding a solution. We really appreciated how quickly they responded and how much effort they put into getting our system working again. Great company and great people. Highly recommend Think PLC!
About Our Controls Expertise
CONTROLS
CNC
Control Panels
SINUMERIK
Run myRobot
ASRS
PLCs
SCADA
Conveyance
CERTIFICATIONS
UL508a
NFPA 79
CE
Siemens Solution Partner: Factory Automation
Siemens Solution Partner: Drives & Motion
Siemens Solution Partner: Machine Tool Systems
Rockwell Integrator
FANUC Robot Integrator
Ignition Certified
PARTNERS
Siemens
Allen Bradley/Rockwell
FANUC
Rittal
Schneider Electric