Service & Support

Submit a service request

Tell us what you need and we route it to the right engineer. Machine-down calls go straight to our on-call service team; project and quote requests go to sales.

01 — What do you need?

Emergency Machine is down Production is stopped. Routed to the on-call service engineer immediately.

Technical Support or service Troubleshooting, program changes, scheduled onsite work, parts identification.

Sales New project or quote Panel builds, retrofits, integration, training, service agreements.

02 — Your request

Team

Full name *

Company *

Work email *

Phone *

Site city & state *

Existing customer *

Equipment type *

Control platform

Production impact *

Remote access *

Remote access often lets us solve it before anyone drives out.

Subject *

What is happening? *

Photos or files

Panel photos, HMI alarm screens and drive displays help enormously.

Submit request

02 — About the project

Team

Full name *

Company *

Work email *

Phone *

Site city & state *

Existing customer *

What do you need? *

Timeline *

Budget status

Subject *

Tell us about it *

Drawings or specs

Submit request

Submit a service request

Down? Call us — don't wait on a form

Think-PLC, LLC.