FAQ
Yes! We welcome tours by appointment—come see how we build, meet our team, and explore how we might work together.
Lead times depend on the scope and complexity, but we provide upfront estimates and clear communication from kickoff to commissioning.
Use our contact form, give us a call, or send us an email. We’ll follow up within one business day to learn more about your needs.
Yes. We offer scheduled preventative maintenance, remote troubleshooting, and emergency support from our expert service team.
Absolutely. Whether you’re upgrading one line or planning a plant-wide modernization, we’ll guide you through the best options for performance, cost, and long-term value.
Yes. Our training is hands-on, real-world focused, and designed for your team’s exact setup. We offer training at your site or ours.
Because downtime is expensive. We always recommend ordering a strategic set of spares with every panel build. That way, you’re not left scrambling when a component fails—we’ve already built that safety net with you.
Yes, and this is a big part of how we support our customers long-term. We keep detailed records of every panel and system we build, so when you need a replacement part—whether it’s tomorrow or five years from now—we can provide exactly what you need to get back up and running fast.
Yes—many of our retrofit and migration projects involve Rockwell/Allen Bradley systems. We’re comfortable working across platforms and helping customers bridge the gap between legacy and modern controls.
Yes. We’re a Siemens Solution Partner, with deep expertise in Braumat, Sistar, SINUMERIK, TIA Portal, and a wide range of Siemens automation technologies.
Our headquarters is in Lexington, NC, but we work with customers across the U.S. and internationally.
Think-PLC designs, builds, installs and supports industrial automation systems with controls in mind.
